Illustrator CS4 on Win 7 64-bits

Are you having problems running  Illustrator CS4 on a Win7 64-bits.  Many users are reporting that when they try to open Illustrator it immediately shuts down after passing the plugin checks and loading the Welcome Box.

This can be caused by several things.  Try typing “Event Viewer” in the search box on Win7 Start Menu.  Then go to the Windows log > applications tab.  Look for errors marked in red in the left hand column.

Quite often the problem is related to hacked versions of Illustrator.  Obviously we are unable to help you with this.  However, if you have a genuine Illustrator and experience this problem, post the Event ID and Source number from the above log as a comment and we will try to assist.

2 Comments

  1. Lee Howson
    Posted 23/10/2014 at 07:40 | Permalink

    Hi I have installed Indesign and Photoshop using my genuine Adbobe Creative Suite 4 disks onto my Win 7 64-bit machine and they work great.
    When I attempt to use Illustrator, I see the following error.
    The localized resource files for this application could not be loaded. Please reinstall or repair application and try again.
    Any help would be much appreciated.

  2. Admin
    Posted 24/10/2014 at 04:23 | Permalink

    Hi!

    Usually this indicates that your installation is broken and the language file missing. Doing a fresh install will normally fix the issue.

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